Careers Centre

Statement of Service to students

Further Information

Other statements of service

This Statement of Service outlines the commitment of the Careers Centre to University students and graduates up to 12 months after course completion.

Current and recent students who are eligible to use the Centre can expect:

  • a service which is client-focused, timely, objective, transparent, accessible and, so far as concerns individuals, confidential
  • staff who are welcoming, courteous and approachable as well as professional, qualified and appropriately experienced.
  1. Our services
  2. Access and facilities
  3. Limitations
  4. What we ask of you

Our services

The minimum level of service you may expect from the Careers Centre is outlined below:

1. Careers Information

  • Access to a wide range of quality information, in a variety of formats, to help you to identify and explore appropriate career options and opportunities.
  • Advice on strategies for researching opportunities, including external sources of information.
  • Seminars to raise your awareness and understanding of key career management and employment transition issues.

2. Individual assistance

  • Pre-booked initial 20 minute appointments with a Career Development Consultant for brief career & employment queries, usually available within one to two days of your request.
  • Access to career guidance software to assist with career decision making and goal setting.
  • Where a visit to the Centre is not practicable, access to a Careers Adviser by telephone or email.

3. Job vacancy information

  • All course related vacancy information, including work experience opportunities, is published on CareerHub.
  • Casual non-course related vacancy information is placed on the Casual Jobs Noticeboard.
  • A program of employer recruitment seminars organised on campus each semester and advertised on CareerHub.
  • Targeted email and postal information about graduate and vacation work opportunities sent on behalf of employers to all eligible students.

4. Skills training

  • A program of small group, interactive workshops, to help you to develop a range of career competencies and other transferable skills.

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Access and facilities

  • Access to our facilities is available to currently enrolled UWA students and for one year after course completion.
  • Except during Christmas and New Year weeks, and on certain days in the year, the Careers Centre is open each weekday from 8:30am - 5pm.
  • The CareerHub facility is available 24 hours a day, seven days a week.
  • Our on-campus facilities include a resource and reading area containing takeaway information related to career options, graduate opportunities and job search, computer terminals, photocopier, and a television.
  • Facilities for disabled users include wheelchair access to all public areas accessible to users generally, and access to assistive technology in association with UniAccess in Student Services.

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Limitations

While we are able to provide careers education, information and advice in relation to the Australian graduate labour market, we are not able to provide the same level of information about all other labour markets and practices. We are not qualified to provide specific advice on immigration/visa matters or courses of study though we can draw attention to relevant sources of information.

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What we ask of you

We depend on you to help us provide the most effective possible service by:

  • attending punctually for all individual appointments, and attending events for which you have signed up; or letting us know as soon as possible where that is not possible
  • responding to our confidential surveys and requests for information on your career search experiences and career outcomes after graduation
  • providing us with constructive feedback on the effectiveness of our service and publicity
  • being considerate towards other users and staff in your use of the Centre
  • recognising that our expertise lies in, and does not extend beyond, helping you:
    • make and implement well-informed decisions about your careers including exploring the range of opportunities available to you and the abilities and skills needed for them
    • clarify your values and interests and relate them to possible career choices
    • develop career competencies that will support lifelong learning and career management
    • recognise that the choices you make are your choices: we will provide all the help we can, but we will not make your choices for you.

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